Our company has been certified to UNI ISO 9001 since 2000 and operates a structured quality control system integrated across every stage of the production process.
The quality system is calibrated according to:
- The different processing stages
- Critical issues identified during production start-up
- Specific customer requirements
- Any reports or feedback received
The goal is to ensure high standards throughout every phase of the production cycle, guaranteeing compliance with technical specifications and consistent quality.
At ITLA, internal quality control has a preventive role: at every stage, parts are checked for conformity before being released to the next phase, preventing non-compliant components from moving forward in the production cycle.
A dedicated Action Plan has also been introduced to involve suppliers of:
- Surface treatments
- Subcontracted processing
within a shared continuous improvement framework.
Firewall activities and pre-shipment verification procedures have also been strengthened through double checks, with the aim of ensuring that customers do not experience the inconvenience of receiving any non-conforming part.
An internal IT network allows every scrap or defect to be monitored, recording:
- The type of non-conformity
- The cause that generated it
- The data related to the process involved
Each week, a shared root cause analysis is carried out to raise awareness, accountability, and quality focus across the entire organization involved in the production process.
Under the company’s new mission, the quality service is closely connected to the Consulting and Design Department.
Quality control must verify conditions that have already been clearly communicated to the customer during the commercial and technical quotation stages, ensuring alignment between:
- Feasibility analysis
- Design requirements
- Expected performance
- System-required inspections
This integrated approach enables us to ensure a controlled, transparent production process focused on continuous improvement.
